Whether your business relies on one computer or large network;
NOVA iT CONSULTING has a service plan to suit you.

REMOTE AND TELEPHONE SUPPORT

Amazing 90% of all support calls can be resolved remotely or via the telephone. It is
an easy way to resolve problems faster and save your money.

Our engineers will reply to 75% of remote and telephone support instantly. The speed of
response and the success rate of resolving issues mean that your staff's unproductive
time is dramatically reduced.

We have a flat support structure; there is no first level, second level support. You speak to
an engineer who understands your technology and they are not reading from a database
of questions. Our engineers understand your situation and are keen to get your system up
and running again.

Remote and phone support costs less than most spend on lunch; no call out fee and
a minimum 15 minute charge

ONSITE SUPPORT

When all else fails, we will quickly come to you.
While onsite we aim to improve our services by knowing your business, your employees
and how iT will be best utilised for your business.

SCHEDULED MAINTENANCE & SUPPORT

Prevention is better than cure.
NOVA iT CONSULTING will become your integrated iT department; providing maintenance
checks, user level support, systems developments, backups and all things iT.

Click here to view our maintenance plans

 

For Pricing please call 03 9462 6488 or email sales@novaitconsulting.com.au